Corporate responsibility

Looking after our customers, employees and our communities.

The Group recognises the importance of managing the impact of its activities on the community and the environment, and in doing so seeks to conduct its business in a professional, ethical and fair manner with all stakeholders, including employees, customers, Business Partners and suppliers.

Our Corporate Social Responsibility framework is based on four key principles:

  • We are committed to supporting the community and the environment in which we operate
  • We will always seek to employ and train the best people for the job, ensuring that they understand that we demand the upmost integrity in all internal and external dealings
  • We endeavour to meet our customers, Business Partners and stakeholder expectations in a responsible manner
  • We are committed to ensuring that the business and its employees operate in a socially conscious way.
"CPP has supported NYBEP to reach nearly 4,500 young people over the past five years with programmes that raise aspirations and nurture talent." Sue Gradwell, Chief Executive, NYBEP
"We are absolutely delighted that CPP has committed its continuing support for the York City Football in the Community Programme for a fifth consecutive season. Their support has allowed us to develop the scheme to enable us to visit over 100 primary and secondary schools in York and the surrounding areas" Sophie Hicks, Community Director, York City Football Club.
"Its been great working with CPP. Over the last year, we have seen more and more teams coming forward to help. Together they have tackled projects with Fordlands Elderly People's Home, Rowntree Park and the Glebe Sheltered Housing Scheme." Jacqui Tesselment from York Cares.

Sponsorship renewal boosts local community football


Sponsorship renewal boosts local community footballYoungsters in York will have the chance to receive professional football coaching over the next 12 months thanks to the continuing support of a leading local employer.

Holgate-based CPP has pledged its support to York City FC's Community scheme for the fifth consecutive year. With the company's continued backing the club aims to increase its target to support more than 100 schools in the region next season as well as providing professional coaching to thousands of children across the county through after-school clubs and holiday football camps.

Sophie Hicks from the club said: "We are absolutely delighted that CPP has committed its continuing support to the scheme. We have established a great partnership with them and are looking forward to working on some new community initiatives this season, as well as continuing our successful CPP Challenge Cup involving hundreds of children from primary schools from around York and the surrounding areas".

CPP's chief operating officer Stephen Kennedy commented on the continuing partnership: "CPP is committed to the development of sport and education programmes for young people in the city. The sponsorship will allow York City FC to develop their excellent community programme further and we are proud to continue our support to help make a difference to the local York and wider North Yorkshire communities."

For more information on the club's community programme and how to get involved visit www.ycfc.net/community

What a difference a day makes

What a difference a day makesIván Ferreira, from CPP Spain’s Claims Department, reports on giving time to help others on Solidarity Day.

“One of the best things a person can do is to help someone that really needs your help, without expecting something in return. On 15 October, I attended the Companies’ Solidarity Day together with colleagues from CPP Spain. It was a very special day. Sharing experiences, helping people and feeling that you are raising a smile from those people are pretty special feelings.

“During this year’s Solidarity Day we played soccer with mentally handicapped people of my own age. Their desire for self-improvement was truly admirable and we were all moved by the experience.

“I encourage everyone to be supportive of the people in our communities who need our help, not just once a year, but every day.”

Volunteers pitch in to give garden a face lift

Fordlands staff Yvonne Wilkinson and Anne Hemmingway with resident Steve England, enjoying the new courtyard area, thanks to CPP volunteersEmployees from leading local employer CPP donned their wellies and overalls to bring a local care home's garden back to life.

A team of nine workers from the packaged services team at the Holgate-based contact centre, came together for a volunteering day at Fordlands Residential City of York Council Home in Fulford. The day was spent weeding flower beds, replanting pots and turning an old water feature into a new garden. Volunteers also planted vegetables in the greenhouse for residents to enjoy.

Fordlands Residential City of York Council Home provides social care for elderly people who suffer from problems associated with old age.

The challenge was set by York Cares, a business and community volunteering charity who works in partnership with some of the city's leading employers to deliver community-based challenges.

CPP is committed to working closely with the local community and already supports a number of other initiatives in York.

Tamyn Milton-Wright, residential home manager at Fordlands said: “The courtyard area will enable the residents to enjoy the area throughout the summer thanks to the volunteers. We hope to have a small street party in the courtyard for the royal wedding.

"The courtyard is now a welcoming area and with the good weather they are already enjoying sitting out there. The tomatoes planted in the greenhouse will be used by our cook for some delicious home cooked food. A big thank you to the CPP volunteers on behalf of the residents and staff at Fordlands."

Mike Kneafsey, CPP's managing director said: "Our employees have thoroughly enjoyed participating in the challenge and found it very rewarding. It has also been a great team building exercise and we're encouraging more of our employees to get out and volunteer in the community this year."

Ruth Tarr, volunteering project officer at York Cares said:"We are really grateful to CPP employees for volunteering the time to make the garden more enjoyable for the residents at Fordlands and their visitors, who will be able to make the most of the garden when it is in full bloom this summer."

CPP volunteers take on 'bashing' challenge

The 32-strong CPP team take on the 'balsam bashing' challenge in Rowntree ParkEmployees from leading local employer CPP have taken part in a 'balsam bashing' challenge to help rid one of York's famous parks of an invasive species.

A team of 32 employees from the business to business sales team at CPP spent the day at Rowntree Park removing hundreds of Himalayan Balsam plants which, if left to grow, can start to take over the native species.

The challenge was set by York Cares, a business and community volunteering charity which works in partnership with some of the city's leading employers to deliver community-based challenges.

The business-to-business sales team at CPP are based across the country so the day was an opportunity for team building as well as helping the local community. The team rounded off the challenge with a celebratory BBQ in the Park.

CPP is committed to working closely with the local community and already supports a number of other initiatives in York.

Natalie McCrystal, account manager at CPP who organised the event, said: "The team have thoroughly enjoyed pulling on their gardening gloves and helping to make a difference to this beautiful park. It has been a great team building exercise and a chance for us to pull together to do something for our local community".

Jennifer Cairns from the Parks and Open Spaces Team at City of York Council, said: "Himalayan Balsam is a big problem in parks – left untended it can quickly overcome our native flora and fauna“ so getting a helping hand from the team at CPP has been invaluable. It also helps us to retain our Green Flag Award which recognises Rowntree Park as one of the best green spaces in the country."

Award for employee integration

Discert - diabled certificate for organizationsCPP Spain has been recognised for its commitment to employing people with disabilities.

CPP Spain has achieved the DisCert Certificate© for its commitment to integrating people with disabilities into its workforce. The certificate was awarded following an independent assessment and verification of our practices and policies.

The DisCert Certificate© is a global European initiative, which recognises companies for their commitment to social responsibility. Current legislation in Spain requires all Spanish companies to reserve at least 2% their total headcount for people with disabilities. If they fail to do so, they must make payments to Special Employment Centres for disabled people. CPP Spain already exceeds this 2% minimum threshold.

CPP Spain has also contributed to a DisCert book entitled Work and Disability. The book features the testimonies of ten people with disabilities working in organisations across Spain. One of the testimonies is from our own Vanessa Lazaro Aguilar, who works in our Customer Services Unit. DisCert will publish 700 copies of the book, which aims to raise awareness among Spanish companies about disability at work.

Local schools experience the world of finance

Pupils at York High School take on The Stock Market Challenge with CPP representatives Helen Goodman and Nick Jones.Leading York employer CPP and NYBEP (North Yorkshire Business and Education Partnership) have joined forces to introduce young people to the world of finance and investment.

NYBEP, which , has launched the initiative 'The Stock Market Challenge'. Sponsored by CPP, the scheme will involve over 800 pupils from secondary schools across the city, who will learn about how the stock market trading floor works.

The challenge is of particular interest to CPP following its float on the London Stock Exchange in March 2010, and hopes to encourage more young people to learn about the world of finance and business. By taking on the role of fund managers, students will act out everyday activities in finance, from buying and selling stock and shares to learning about how companies share prices can be affected.

The first challenge took place at York High School on Friday 28 January and will run across other 6 schools in the city until July 2011. CPP employees have been given the chance to pledge their time to help the students in the trading pits.

CPP is committed to working closely with the local community and getting actively involved with projects that support young people. The company has chosen to support NYBEP's initiatives for the 7th year running to help students learn more about business and the world around them.

Mike Kneafsey, CPP's managing director said: "At CPP we take pride in working with schools in York so we are delighted to be supporting this year's Stock Market Challenge. The scheme will give students the opportunity to develop their teamwork and decision making skills and learn more about business, standing them in good stead for the world of work."

Gerry Moran, assistant headteacher at York High School said: "The pupils really enjoyed the challenge and showed real business acumen with some of their trading. The atmosphere in the hall was fantastic with pupils returning early from break-time to work out their winning strategy."

Business and charities unite

Business and charities uniteCPP Spain took part in this year’s Business Solidarity Day, which brings together volunteers from businesses across the country with local charities and voluntary organisations.

It’s a unique opportunity to raise awareness among the business community of their ability to collaborate to address the needs of our society. This year, for the first time, the event was celebrated simultaneously in Madrid, Valencia, Zaragoza, Sevilla and Bilbao.

Business and charities unite

A total of 31 companies took part, with more than 700 employees divided into 70 teams to deliver 42 voluntary projects. These projects aimed to help people at risk of social exclusion and to help protect the environment.

Ten volunteers from CPP Spain took part, accompanying a group of blind people on a visit to the African museum. After the activities, all the volunteers gathered and shared their experiences over a meal at each of the five cities.

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CPP is an international Life Assistance business operating across 15 geographical markets with more than 200 Business Partners worldwide.

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